6 Fixes for WhatsApp Instant Video Messages Missing or Not Working

6 Fixes for WhatsApp Instant Video Messages Missing or Not Working

WhatsApp’s instant video messaging feature allows users to record and send short video clips quickly and easily, enhancing communication and making conversations more dynamic. However, like any other app feature, users may encounter issues where instant video messages go missing or fail to work properly. In this comprehensive guide, we’ll explore common reasons why WhatsApp instant video messages may not be working as expected and provide six effective fixes to resolve the issue.

Check Internet Connection

1. Check Internet Connection

A stable internet connection is essential for sending and receiving instant video messages on WhatsApp. If you’re experiencing issues with missing or non-functional instant video messages, start by checking your internet connection. Here’s how:

– Ensure that your device is connected to a reliable Wi-Fi network or has a strong cellular data connection.

– Test your internet connection by opening a web browser or another app to verify if it’s working properly.

– If you’re using Wi-Fi, try restarting your router or switching to a different network to see if the issue persists.

2. Update WhatsApp

Outdated versions of WhatsApp may contain bugs or compatibility issues that can affect the performance of instant video messaging. To ensure that you’re using the latest version of WhatsApp:

– Open the App Store (iOS) or Google Play Store (Android) on your device.

– Search for “WhatsApp” and check if there’s an update available for the app.

– If an update is available, download and install it to your device to ensure that you have the latest bug fixes and improvements.

3. Clear WhatsApp Cache

Accumulated cache data within the WhatsApp app can sometimes cause performance issues, including problems with instant video messaging. Clearing the app’s cache can help resolve these issues. Here’s how:

– Open the settings menu on your device and navigate to the “Apps” or “Applications” section.

– Find and select the WhatsApp app from the list of installed apps.

– Tap on “Storage” or “Storage & cache” and then select “Clear cache” to delete the app’s cache data.

– Restart the WhatsApp app and try sending an instant video message again to see if the issue has been resolved.

4. Check Storage Space

Insufficient storage space on your device can also impact the performance of WhatsApp, including instant video messaging. If your device is running low on storage, it may struggle to process and send instant video messages properly. To free up storage space:

– Delete unnecessary files, apps, and media from your device to make room for new data.

– Transfer photos, videos, and other large files to cloud storage or an external storage device to free up space on your device’s internal storage.

5. Restart Device

Sometimes, simply restarting your device can resolve temporary glitches or issues that may be affecting WhatsApp instant video messaging. Here’s how to restart your device:

– Press and hold the power button on your device until the power menu appears.

– Select “Restart” or “Reboot” from the menu to restart your device.

– Once your device has restarted, open WhatsApp and try sending an instant video message again to see if the issue persists.

6. Reinstall WhatsApp

If none of the above fixes resolve the issue with missing or non-functional instant video messages on WhatsApp, reinstalling the app may be necessary. Here’s how to reinstall WhatsApp:

– Back up your WhatsApp chats and media to iCloud (iOS) or Google Drive (Android) to prevent data loss.

– Uninstall WhatsApp from your device by long-pressing the app icon and selecting “Uninstall” or “Remove.”

– Go to the App Store (iOS) or Google Play Store (Android) and download and install WhatsApp again.

– Restore your WhatsApp backup during the setup process and log in to your account.

– Once WhatsApp has been reinstalled, try sending an instant video message to see if the issue has been resolved.


WhatsApp instant video messaging is a convenient and popular feature that enhances communication between users. However, issues such as missing or non-functional instant video messages can occur from time to time. By following the six fixes outlined in this guide—checking your internet connection, updating WhatsApp, clearing cache, checking storage space, restarting the device, and reinstalling WhatsApp—you can troubleshoot and resolve these issues effectively, ensuring that you can continue to send and receive instant video messages without any disruptions.